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CXO Roundtable - Enhancing Customer Experience with Dynamic AI agents

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Event Overview

Global enterprises are realizing that they need to keep their customers engaged in order to grow their business sustainably; by winning customers again; month-on-month. Did you know that over 70% of CX leaders struggle to design projects that increase customer loyalty and achieve results? Having a solid customer experience strategy means crafting messages that are meaningful. Messages that engage its recipients on a regular basis, creating an exceptional experience that exceeds expectations.

To keep up with the growing consumer demands and the rising inflow of inquiries, automation is key. Dynamic AI agents are proving to be extremely beneficial. Yellow.ai is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers – through conversational AI over messaging and voice.

Yellow.ai’s trusted Customer Experience Platform empowers companies to build unique personal relationships at scale with customers around the globe.

Join us for an virtual 1-hour exclusive boardroom session on 29th March, 2022 at 2PM  GST with your industry peers to see how Dynamic AI Agents/Advance virtual assistants are helping enterprises deliver human-like interactions that boost customer satisfaction at scale. We are trusted across 70+ countries by 1000+ enterprises including Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, and Arabian Radio Network to name a few.

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Attendees

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Countries Represented

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Leading Entities

Benefits of Attending

You’ ll learn:

  • How to enhance customer engagement that leads to increase in revenue and brand loyalty
  • How to improve operational efficiency through automation and cost reduction in agent training & retention
  • How to integrate with existing systems for easier deployment at global scale

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Agenda

12:00 – 12:10 PMWelcome Note
12:10 – 12:40 PMPresentation
12:40 – 01:00 PMLive Demonstration
01:00 – 01:20 PMInteractive Q&A session with our CX experts
01:20 – 01:30 PMClosing remarks

Profile of Attendees

Chief, SVP, AVP, VP, Director, Global Heads of

  • Artificial Intelligence, Global Robotics Automation & AI
  • CIO
  • Customer & Operations,
  • COO, Client Operations
  • Customer Experience
  • Customer Retention
  • Customer Success
  • Customer Support
  • Innovation & Digital
  • Product
  • Technology, CTO

Meet our speakers

speakers

Keynote Speaker

Our Speakers

Ms. Vartika Verma
Mr. Ganesh Srinivasan

About
Yellow.ai

Yellow.ai is the world’s leading next-gen Total Experience Automation Platform, that aims to make every conversation fulfilling and delightful for your customers and employees. The platform is trusted across 70+ countries by 1000+ enterprises, including Domino’s, Sephora, Hyundai, Carrefour, Kuwait Food Company (Americana), Choithrams, Amouage Oman, Arabian Radio Network and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code bot builders. Recognised by Frost & Sullivan, Gartner, IDC, and G2 crowd as a leader, the company has raised more than $102M from blue-chip investors and has offices across six countries.

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